Teeq Privacy Policy

This Privacy Policy describes how Teeq, Inc. (“Teeq”, the “App”, the “Website”, the “Site”, or “we”, “us”, “our”) collects, uses, and discloses your Personal Information when you use our mobile app or web app or visit our website.

Collecting Personal Information

When you interact with the App and the Site, we collect certain information about your device, your interaction with the App and Site, and information necessary to provide our services. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our website hosting platform Squarespace.

Account information

  • Examples of Personal Information collected: Name, email address, username, Facebook profile information (ie. from Connect with Facebook)

  • Purpose of collection: to set up your account and log in.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: stored securely on Microsoft Azure servers and Google Firebase.

Messages and media

  • Examples of Personal Information collected: any message you send within Teeq, and any media you upload to messages (photo and video).

  • Purpose of collection: to provide our Services to you.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: stored securely on Microsoft Azure services.

Subscription purchase information

  • Examples of Personal Information collected: name, billing ZIP code, payment information (including credit card numbers), and email address.

  • Purpose of collection: to provide services to you to fulfill our contract, to process your payment information, and provide you with invoices and/or order confirmations, communicate with you.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our payment processors Stripe, Google Pay, and Apple Pay.

Interest form information

  • Examples of Personal Information collected: name, email, phone number, name of your school, organization, group or business.

  • Purpose of collection: to contact you about organization subscriptions.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our website hosting platform Squarespace.

Children’s privacy

Teeq is primarily intended for use by educators, organizations, and adults. Children under the age of 13 may use the App only as part of an organization or class and only where verifiable parental consent has been obtained.

We do not permit children under 13 to create independent accounts without such consent. If we learn that a child under 13 has created an account without verifiable parental consent, we will promptly delete the account and associated Personal Information.

Where verifiable parental consent has been obtained, we may use a child’s email address solely to send service-related notifications, such as message alerts or account activity notices. We do not use children’s email addresses for marketing, analytics, or advertising purposes.

For accounts associated with children under the age of 13, analytics data is used solely to support the internal operations of the App, such as maintaining security, diagnosing technical issues, and improving functionality. We do not use such data for behavioral profiling or targeted advertising.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Microsoft Azure to host all our data, including messages, photos, and videos.

  • We use Squarespace to power our public facing website. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.

  • We use Stripe to process credit card payments. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We use Google Firebase for account creation and authentication, and to help us understand how our customers use the App. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.

Behavioral Advertising

We do not engage in interest-based advertising.

 

Using Personal Information

We use your personal Information to provide our services to you, which includes: processing payments, messaging, giving feedback, and keeping adult account holders informed about new products, services, and offers. We do not send marketing or promotional communications to children under the age of 13.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the App and/or Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you interact with our App and Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our payment processor Stripe uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

 

Selling Personal Information

We do not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”). We may share personal information for analytics purposes as permitted by law.

 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be processed in the United States.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

TDPSA

Texas Privacy Rights

This section applies to residents of the State of Texas and is provided in accordance with the Texas Data Privacy and Security Act (“TDPSA”).

Categories of Personal Data We Process

As described elsewhere in this Privacy Policy, we may collect and process the following categories of Personal Data:

  • Identifiers such as name, email address, and username

  • Account credentials and authentication information

  • Messages, photos, and videos submitted through the App

  • Device and usage information, including IP address and log data

  • Payment-related information processed by third-party payment providers

Sensitive Data

Under the TDPSA, certain Personal Data is considered “Sensitive Data,” including the Personal Data of a known child under the age of 13. Affirmative consent is obtained through documented parental authorization where required by law.

Teeq processes Sensitive Data only with affirmative consent, including verifiable parental consent where required by law. Sensitive Data is used solely for the purpose of providing and supporting the App’s core functionality and is not used for targeted advertising or sold to third parties.

Consent may be withdrawn at any time, and upon withdrawal we will cease processing the Sensitive Data and delete it in accordance with applicable law.

Consumer Rights

Texas residents have the right to:

  • Confirm whether we are processing their Personal Data

  • Access their Personal Data

  • Correct inaccuracies in their Personal Data

  • Delete their Personal Data

  • Obtain a copy of their Personal Data in a portable format

  • Opt out of targeted advertising and certain profiling activities

Parents or legal guardians may exercise these rights on behalf of their child.

Exercising Your Rights

To exercise any of the rights described above, please contact us at support@teeqapp.com. We may take reasonable steps to verify your identity before fulfilling a request.

We will respond to verified requests in accordance with the timelines required under the TDPSA.

Targeted Advertising

Teeq does not engage in targeted advertising using the Personal Data its users.

Parental rights

In accordance with the Children’s Online Privacy Protection Act (“COPPA”), parents and legal guardians of children under the age of 13 have the right to review, manage, and control the collection and use of their child’s Personal Information.

Upon request, parents or legal guardians may:

  • Review the Personal Information collected from their child

  • Request correction or deletion of their child’s Personal Information

  • Withdraw previously provided parental consent at any time

If parental consent is withdrawn, the child’s account will be deactivated and associated Personal Information will be deleted, except where retention is required by law.

To exercise these rights, a parent or legal guardian may contact us at support@teeqapp.com. We may take reasonable steps to verify the identity of the parent or legal guardian before fulfilling a request, in order to protect the privacy and security of the child.

Parents may also contact us to:

  • Ask questions about our data practices relating to children

  • Confirm whether we have obtained verifiable parental consent

  • Request that we cease further collection or use of their child’s information

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Advertising and social media cookies are not used in connection with accounts associated with children under the age of 13.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@teeqapp.com or by mail using the details provided below:

PO Box 160252, Nashville TN 37216, United States

Last updated: February 2, 2026

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.tn.gov/attorneygeneral/working-for-tennessee/protecting-consumers.html