Teeq Terms of Use
Overview
This website, mobile app, and web app are operated by Teeq, Inc. Throughout the site, mobile app, and web app, the terms “Teeq”, the “App”, the “Website”, the “Site”, or “we”, “us”, “our” refer to Teeq, Inc. Teeq offers this website, a mobile app, and a web app, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By using our App and/or visiting our Site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the App and Site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our App and Website. By accessing or using any part of the App and Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the App or Website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current App or Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The Teeq Service
We agree to provide you with the Teeq Service. The Service includes all of the Teeq products, features, applications, services, technologies, and software that we provide to advance Teeq’s mission: To create an all-in-one platform to find, engage, teach and learn through individualized student-teacher relationships across any field. The Service is made up of the following aspects:
Giving and receiving feedback.
Our platform and tools facilitate giving and receiving feedback. Different media can serve as input for our tools. Users can play an input video at different speeds, record audio, draw on photos and videos, and insert new photos and/or videos to create a new video as output of the feedback process.Messaging.
Our mobile and web app let you exchange messages and media (including videos containing feedback), connecting teachers and instructors of any kind with students and learners of any kind. Both teachers and students always have access to all tools, allowing for peer feedback as well.
We provide both Personal Inboxes and Organizational Inboxes. The latter allows organizations of any kind to organize their organization into groups and to allocate instructor and student roles to users within those groups.
Fostering a positive, inclusive, and safe environment.
We care to create a platform that is a positive, inclusive, and safe environment for all Teeq users. If you receive harmful or deceptive messages or media, you can flag that content. It will then be reviewed by us. You may also report abuse via email at support@teeqapp.com.
Users who send harmful or deceptive messages may be expelled from our platform. We also may share information about misuse or harmful content with law enforcement.Ensuring access to our Service.
To operate our global Service, we must store and transfer data across our systems around the world, including outside of your country of residence. The use of this global infrastructure is necessary and essential to provide our Service. This infrastructure may be owned or operated by Microsoft Azure.
Your Commitments
In return for our commitment to provide the Service, we require you to make the below commitments to us.
Who Can Use Teeq
We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of the Teeq community.
You must be at least 13 years old.
You must not be prohibited from receiving any aspect of our Service under applicable laws or engaging in payments related Services if you are on an applicable denied party listing.
We must not have previously disabled your account for violation of law or any of our policies.
You must not be a convicted sex offender.
How You Can’t Use Teeq
Providing a safe and open Service for a broad community requires that we all do our part.
You can’t post nudity, messages with explicit or implicit sexual content, or other pornographic content on Teeq.
The only allowed exception is nudity in photos of paintings and sculptures.
You can’t elicit nudity or other pornographic content from other Teeq users.
Teeq may not be used for grooming.
Grooming is defined as establishing an emotional connection and trust with a person, and sometimes with their friends and/or family, to lower their inhibitions for the purpose of sexual abuse. Grooming can look like communicating with the person outside of the scope or the nature of the professional relationship (student/staff or supervisor/direct report) including but not limited to: texting, direct messaging on social media, or being physically alone with the person and having discussions that are not related to instruction or collaboration on a shared project, and instead blur the lines between personal boundaries.
You can't impersonate others or provide inaccurate information.
You must provide us with accurate and up-to-date information (including registration information), which may include providing personal data. Also, you may not impersonate someone or something you aren't, and you can't create an account for someone else unless you have their express permission.You can't do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose.
You can't violate (or help or encourage others to violate) these Terms or our policies.
You can't do anything to interfere with or impair the intended operation of the Service.
This includes misusing any reporting, dispute, or appeals channel, such as by making fraudulent or groundless reports or appeals.You can't attempt to create accounts or access or collect information in unauthorized ways.
This includes creating accounts or collecting information in an automated way without our express permission.You can’t sell, license, or purchase any account or data obtained from us or our Service.
This includes attempts to buy, sell, or transfer any aspect of your account (including your username); solicit, collect, or use login credentials or badges of other users; or request or collect Teeq usernames or passwords.You can't post someone else’s private or confidential information without permission or do anything that violates someone else's rights, including intellectual property rights (e.g., copyright infringement, trademark infringement, counterfeit, or pirated goods).
You may use someone else's works under exceptions or limitations to copyright and related rights under applicable law. You represent you own or have obtained all necessary rights to the content you post or share. To report content that you think infringes your intellectual property rights, flag the message or media. It will then be reviewed by us.You can’t modify, translate, create derivative works of, or reverse engineer our products or their components.
Permissions You Give to Us. As part of our agreement, you also give us permissions that we need to provide the Service.
We do not claim ownership of your content, but you grant us a license to use it.
Nothing is changing about your rights in your content. We do not claim ownership of your content that you post on or through the Service and you are free to share your content with anyone else, wherever you want. However, we need certain legal permissions from you (known as a “license”) to provide the Service. When you share, post, or upload content that is covered by intellectual property rights (like photos or videos) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). This license will end when your content is deleted from our systems. You can delete content individually or all at once by deleting your account. To learn more about how we use information, and how to control or delete your content, review our Privacy Policy.You agree that we can download and install updates to the Service on your device.
Additional Rights We Retain
If you select a username or similar identifier for your account, we may change it if we believe it is appropriate or necessary (for example, if it infringes someone's intellectual property, impersonates another user, or contains profanity).
You must obtain written permission from us or under an open source license to modify, create derivative works of, decompile, or otherwise attempt to extract source code from us.
Content Removal and Disabling or Terminating Your Account
We can remove any content or information you share on the Service if we believe that it violates these Terms of Use or we are permitted or required to do so by law. We can refuse to provide or stop providing all or part of the Service to you immediately to protect our community or services, or if you create risk or legal exposure for us, violate these Terms of Use or our policies, if you repeatedly infringe other people's intellectual property rights, or where we are permitted or required to do so by law. We can also terminate or change the Service, remove or block content or information shared on our Service, or stop providing all or part of the Service if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory impacts on us.
If you believe your account has been terminated in error, or you want to disable or permanently delete your account, contact us at support@teeqapp.com.
If you delete or we disable your account, these Terms shall terminate as an agreement between you and us, but this section and the section below called "General Provisions" will still apply even after your account is terminated, disabled, or deleted.
Subscription, Payment, Cancelation, and Refunds
Teeq is a paid subscription service.
By purchasing a monthly or annual subscription, you agree to an initial and recurring monthly or annual subscription fee, respectively, at the then-current monthly or subscription rate, respectively. You accept responsibility for all recurring charges until you cancel your subscription.
Subscription fees will be billed automatically at the start of the monthly or annual period, as applicable.
We reserve the right to change the subscription fee. Your subscription fee will be the same as your initial charge unless you are otherwise notified in advance. You may cancel your subscription at any time, as described below.
For up-to-date pricing information, visit our Pricing page.
We reserve the right to give and revoke discounts.
Payment
All financial transactions made in connection with the Service will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third party. In no event will Duolingo be responsible for the actions or inactions of any third party payment processor, including, but not limited to, system downtime or payment service outages.
We currently use Stripe, Google Pay, and Apple Pay. You may or may not have a choice in selecting your payment processor depending on device, operating system, and/or software used.
We reserve the right to implement other third-party payment processors at any time. If a new third-party payment processor is implemented, payments will be in accordance with the new processor’s terms of use, privacy policy, and/or any applicable payment terms and conditions.
We reserve the right to stop using any payment processor at any time.
Free Trials
Your subscription may start with a free trial. The free trial period for any subscription will last for the period of time specified when you signed up. If you begin your subscription with a free trial, we will begin billing your payment method for subscription fees at the end of the free trial period of your subscription unless you cancel your subscription prior to the end of the free trial period. Your payment method will be authorized for up to approximately one month of service as soon as you register for a free trial. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your free trial period. You may cancel your subscription at any time by going to your account settings.
Cancelation
You may cancel your subscription at any time by going to your account settings. You will have access to your account and data through the end of the billing period you paid for. After that, you will lose access to your account and your data may be deleted.
Refund Policy
In the event that Duolingo suspends or terminates your use of the Service or these Terms and Conditions or you close your account voluntarily, you understand and agree that you will receive no refund or exchange of any kind, including for any content or data associated with your use of the Service, or for anything else.
You may be entitled to change your mind and receive a full refund within fourteen (14) days (the “Cooling-off Period”), provided that you have not logged in or otherwise redeemed or started to use the Services as a subscriber during the Cooling-off Period.
User feedback and other submissions
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Personal Information
Your submission of personal information through the App and Site is governed by our Privacy Policy. Click here to view our Privacy Policy.
Errors, inaccuracies, and omissions
Occasionally there may be information on our App and/or Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel subscriptions if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have signed up for a subscription).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the App, the Site, or their content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related app, website, other apps, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related app or website for violating any of the prohibited uses.
General Provisions
Disclaimer of warranties; limitation of liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Teeq, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless Teeq, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our App or Site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Governing Law
The laws of the United States of America and the State of Tennessee govern all matters arising out of or relating to these Terms of Use and any separate agreements without giving effect to any conflict of law principles.
Resolving Disputes; Arbitration
For any dispute, disagreement, claim or controversy arising out of or relating in any way to these Terms of Use, you agree to first contact us at support@teeqapp.com and attempt to resolve the dispute with us informally.
In the unlikely event that we have not been able to resolve a dispute with you after sixty (60) days, any dispute, disagreement, claim or controversy arising out of or relating in any way to these Terms of Use, including without limitation, any dispute concerning the construction, validity, interpretation, enforceability or breach of these Terms of Use, and/or any document or instrument delivered pursuant to or in connection with these Terms of Use, shall be exclusively resolved and subject to binding arbitration to be held in Nashville, Tennessee, administered by the American Arbitration Association.
The arbitration shall be conducted in accordance with the then existing Commercial Rules of the American Arbitration Association. The laws of the State of Tennessee shall be applied in any arbitration proceedings, without regard to principles of conflict of laws.
Any demand for arbitration shall be made within a reasonable time after the claim, dispute or other matter in question has arisen, and in no event shall it be made after two years from when the aggrieved party knew or should have known of the controversy, claim, dispute or breach. Before the filing of any such claim as defined above, the parties shall first mediate the same with and through the assistance of a professional third-party mediator as agreed to by the parties. The parties shall each bear equally the expense of any such mediator.
This agreement to arbitrate shall be specifically enforceable. Any party may apply to any court with jurisdiction for interim relief, including a proceeding to compel arbitration. Any party may enforce any award rendered pursuant to the arbitration provisions of this Paragraph by bringing suit in any court of competent jurisdiction.
The cost of the arbitration proceeding and any proceeding in court to confirm or to vacate any arbitration award (including, without limitation, reasonable attorneys’ fees and costs) shall be borne by the unsuccessful party, as determined by the arbitrators, and shall be awarded as part of the arbitrator’s award.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our App and/or Website. It is your responsibility to check our App and Website periodically for changes. Your continued use of or access to our App and Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at support@teeqapp.com or by mail using the details provided below:
PO Box 160252, Nashville TN 37216, United States
Last updated: October 11, 2021